Declined Payment Fee Policy
Declined Payment Fee Policy
As of September 15th 2026, we have implemented a $20 declined payment fee for any credit or debit card on file that is declined when tuition is processed.
We have experienced an increased number of declined payments recently with our Auto Pay feature, which requires additional time to follow up with families and reprocess payments. Because of the additional administrative time involved, we have made the decision to begin charging a $20 fee when an automatic tuition payment is declined.
You can easily avoid this fee in one of two ways: Please make sure the card you have on file is current and funds are available when your tuition is scheduled to be processed. Or, if you prefer, you may remove the Auto Pay feature from your account and process your tuition payment yourself when you receive your statement each month.
We completely understand that cards can occasionally be declined for a variety of reasons, and our goal is not to create an inconvenience for our families. We simply ask that you keep your payment information current or choose the payment option that works best for you.
If you have any questions, please reach out to the Jungle Bus office.
Thank you so much for your understanding, cooperation, and for being part of the Jungle Bus family!